Shipping policy

☁️Digital Products

  • All digital sheet music and tools are made available immediately on the post-purchase page, and also emailed to you. There are no shipping costs.

📕Physical Products

  • Physical orders are typically dispatched from Sydney, NSW, Australia within 1 business day. We primarily use Australia Post.
  • Once the package is with Australia Post, delivery times can vary due to public holidays, peak periods, or postal delays. For most accurate estimates, see: https://auspost.com.au/business/shipping/delivery-speeds-and-coverage

🐨Physical Products (Within Australia)

  • Standard: $6.95 AUD (Free for orders over $70+)
    • Metro: ~2-4 business days
    • Regional/Remote: ~2-8 business days
  • Express: $11.95 AUD
    • Metro: ~1-3 business days
    • Regional/Remote: ~1-5 business days

🌎Physical Products (to the United States)

  • Standard: $49AUD
    • Metro: ~5-9 business days
    • Regional/Remote: ~7-20 business days
  • Express: $79AUD
    • Metro: ~3-6 business days
    • Regional/Remote: ~5-10 business days
  • For U.S. customers, we also have a U.S. Amazon Store which may provide faster shipping.
  • We are delighted to offer Delivered Duty Paid (DDP) service to U.S. customers, meaning the price you pay at checkout is final; you will never receive a separate bill for customs duties or taxes.

🌍Physical Products (to the United Kingdom)

  • Standard: $49AUD
    • Metro: ~4-7 business days
    • Regional/Remote: ~5-15 business days
  • Express: $79AUD
    • Metro: ~3-5 business days
    • Regional/Remote: ~4-9 business days
  • We are delighted to offer Delivered Duty Paid (DDP) service to U.K. customers, meaning the price you pay at checkout is final; you will never receive a separate bill for customs duties or taxes.

📬 Authority to Leave
By default, customers provide Authority to Leave, allowing parcels to be left in a safe place at the delivery address.

♻️ Packaging & Safety Notice
Orders may include protective plastic sleeves and small accessories. Plastic sleeves can pose a suffocation risk, and small items may present a choking hazard to children and pets. Please dispose of packaging responsibly and keep all materials and accessories out of reach of children and animals.

📩 Questions? We're Here to Help
Email us anytime at eleni@moozyk.com — we’re happy to assist with shipping, tracking, or any concerns.